Mschaffer writes "A minicomputer glitch Friday night snarled the travel plans of US Airways customers, as reports flooded in of flights grounded around the country." As someone stranded for several hours yesteryear by this outage, "glitch" seems like quite a euphemism. With outgoing flights blocked, and new ones arriving full of shipment find the perfect baby name to meet connections, the surroundings got a little heated. swap could see nice weather, and planes lined up outside, but "The System Is Down" trumps all. The E concourse at Charlotte (a US Airways hu was packed full of interchange ranging from livid (a handful) to merely angry (most) to calmly resigned — which means those of us with seats, snacks, and books or computers. It was disheartening to see how brittle is the root the airline employs; with the part of the system visible to airline employees down, public thought they might get more information, or even rebooking, through the US Airways website. But that was down, too, and all the desk staff could do is shrug.
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