Safely Remove Hotfix and Service Pack Uninstall Files

Posted on Monday, February 13, 2006 in Information Technology
How to safely remove uninstall files from your Windows XP installation.

I am proud to announce that I am moving most of my IT related articles to a new web-site, Tech on Tour where me and a few friends will be posting news and information about Information Technology.

You can read this article on that site about Removing Hotfix and Service Pack Uninstall Files Safely.
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Learning More About Macs

Posted on Monday, January 30, 2006 in Information Technology
I was listening to a podcast the other day that said that Macs world wide have about a 3.3% market share in PCs.  Somehow where I work at Reef to Outback - Youth With A Mission (YWAM) that number is probably closer to 40% or 50% when it comes to personally owned computers that our volunteers use for work purposes.

As such this has proven to be quite a challenge for me as the network administrator to get the systems to play well together. To learn more about it I have subscribed to a new podcast, Mac OS Ken.  I have also subscribed to a new blog called Typical Mac User.  I've already found some interesting stuff there, but nothing ground breaking yet.

I have found that as OS X has been developed further, most recently with Tiger, the ability for the systems to work together has gotten better, but it is still not perfect.  I have been writing a bit about what I am trying to work on and will continue to do so, especially if I can find solutions.
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Below are two of my previous posts about Macs:
I've made some progress with the Mac VPN issue and it appears that part of it might actually be a problem with the IP Address routing.  The PCs route properly, but the Macs don't.  So I don't know if I am more or less confused now, but at least I'm getting somewhere.

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Dell Warranty Frustrations

Posted on Friday, January 27, 2006 in Information Technology
Almost three years ago I was given a brand new Dell Inspiron 2650 laptop from a friend over in the US.  When they purchased it they got it with a 3-year on-site warranty with Complete Care cover.  It have been working great for me with only one need for repair when the hard drive died (thankfully I knew it was happening and backed up all my data first).

Because the warranty is due to expire soon I thought that I would get a few things fixed up that would be covered by the Complete Care warranty.  This includes a cracked lid right behind the hinge and get some replacement feet for the bottom of the laptop since all of mine have fallen off.  The Complete Care warranty covers this sort of stuff, but I was just told by Dell that even though the warranty is a global warranty the Complete Cover is only valid in the area that the laptop was purchased!  So that means that the only way I could get them to fix these things would be for the laptop to be in the USA, not here in Australia.

This is a huge pain because one of the reasons that I wanted the Complete Cover was because I travel a lot with my laptop and I wanted it covered in case of accident and the increase of wear and tear that happens to a traveling laptop.  Now however my only course of action would be to pay for something that I thought was covered by warranty.
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Also with it coming up to the end of the original three year warranty I am trying to weigh up whether or not to extend the warranty.  It will cost about $500.00 AUD to add another two years of on-site warranty to the system, which is a lot of money, but at the same time if I don't have a warranty on the laptop and something goes wrong then I would be pretty stuck and probably have to pay more than that...

Any advise that you might have out there about extending the warranty would be appreciated...



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How I Killed my Office Productivity

Posted on Friday, January 27, 2006 in Information Technology
I made the mistake of showing this game to the people around the office:

Escapa!

Now I am starting to suspect that we won't get any work done today.

My best time so far was 19.03.

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Removing Google Desktop

Posted on Wednesday, January 4, 2006 in Information Technology
A few weeks ago Google Desktop decided to freak out on me.  Below is the error that I got every time I tried to start it up:


In case you can't read it it says "Google Desktop has unexpectedly quit.  To restart, launch Google Desktop from the Start Menu".

It gave that error just after boot up, and then continued to do it every time I tried to start it up again.  Despite my initial worry about installing it which I wrote about in my previous post Google Desktop I was actually finding it to be extremely useful. The area that I found it the most useful was searching for e-mails in Outlook, which was way faster than the default Outlook find feature.

After trying to re-install it, then removing it and reinstalling it and always coming up with the same error I finally decided to remove it completely.  I am now in the market for a new desktop search tool.  I guess that I will revisit my previous post, 500+ down to 155, where I listed a few of the different desktop search programs available...


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PocketMod

Posted on Friday, December 30, 2005 in Information Technology
Lately I have been carrying around a paper notebook in my pocket to help me not forget things.  It's already helped me out a lot in recording some of my random thoughts and helping me to remember what I need to do when I head out.  I also have a little pen that attaches to my key chain so that I always have something to write with.

Well I read about this little application a while ago now and it could take my little paper notebook to the next level. It is a fun little application that allows you to create your very own personal paper organizer. You can choose between numerous page types and you can either do it on-line or you can download an application to do it on your own computer.

It looks pretty cool even though I have not had a chance yet to try it out and print out a personal one. I'm definately going to have to do this when I run out of my little notepads.

Link:
Source


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