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11/19/2005 - Scholastic Headaches

Well, I started working at AIG on Monday of last week (November 14h).  I left my daughter in the care of my cousin PeachyRia.  I knew not to worry, but this was the first time since I've been pregnant that I've been away from my daughter for more than 3 hours!  I was in a panic on Monday, not because I was worried about her welfare (because I know PeachyRia is a great mother to her own son and the other children she watches), but because I had separation anxiety.

 

It was hard being away from her, just because I've been with her for so long.  I hate to miss any part of her growing up, but I need to work.  Cannot have the luxery of being a stay-at-home Mom.  I would love to win the lotto and stay home with my baby girl!  We all need to dream big.

 

Anyway, been in training at AIG and my brain is fried.  Lots of things to learn and I'm a bit nervous.  I haven't been in school in over 5 years and I feel like I might not be able to handle all the training.  I know I'm a smart girl, but I also know that sometimes I just don't understand certain things.  I have to pass the 3 major tests and the 3 assessments in order to make it out on the phones.  I am in training until December 22nd.  My first official day on the phones in my regular shift without POD help will be December 26th.

It's a call center environment, and I have faith I can fulfill my job functions.  I just don't know if I can understand the auto insurance industry like I need to so quickly.  I'm feeling dumb.  I want to be successful, for myself and for my child.  AIG is a great company to work for with their incentives and benefits.  Don't get me wrong, I'm just feeling insecure.  I shouldn't, because I'm fully capible of handling the calls... I just always get nervous.  I think I'll be fine once I get it all settled.  I need to feel like an expert before I can gain the confidence I need.

 

I better get to making the flashcards I need.  I have Test 1 on Tuesday on Definitions, Coverages, and Underwriting Guidelines.  Fun fun.

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